Privacy Policy
Effective Date: 3.9.2026
Linen & Loop Concierge (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
When you interact with our website or request services, we may collect the following types of information:
Personal Information

• Name

• Email address

• Phone number

• Home address or service location

• Scheduling preferences

• Household information relevant to laundry service

Usage Information
We may automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser type

• Pages visited

• Time spent on the site

This information helps us improve website performance and user experience.
How We Use Your Information
We use the information we collect to:

• Respond to service inquiries

• Schedule laundry pickup and delivery

• Provide customer support

• Communicate about services, updates, or changes

• Improve our website and customer experience

• Process billing and manage service accounts

We only collect information necessary to provide and improve our services.
Sharing Your Information
We do not sell or rent your personal information.
We may share limited information only when necessary to operate our business, such as with:

• Payment processors

• Scheduling or customer management systems

• Service operators or contractors assisting with laundry services

These partners are required to maintain the confidentiality and security of your information.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no online system can guarantee absolute security, we use industry-standard practices to safeguard your information.
Cookies and Website Analytics
Our website may use cookies or analytics tools to understand how visitors use the site and to improve functionality. These tools do not collect sensitive personal information.
You may disable cookies in your browser settings if you prefer.
Your Privacy Choices
You may request to:

• Access the personal information we have about you

• Correct inaccurate information

• Request deletion of your information where legally permitted

To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Linen & Loop Concierge
linenandloopconcierge@gmail.com